What are your hours?: Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?: Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?: We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?: You can request new service by completing an application on our app or you can call 800-489-7405.

Thanks for your message. We’ll follow up soon.

There was a problem submitting your request. Please try again.

Beware of Energy Vampires

Vampire loads come from devices that use electricity even when they appear to be off.

The primary culprits are chargers, set-top television boxes, instant-on televisions and gaming systems.

Save energy on these energy-sucking electronics with these tips:

Unplug chargers and all electronic devices when not in use.
Use smart power strips that automatically turn off electricity to devices not in use.
Disable automatic updates in gaming consoles and turn off when not in use.
When replacing any device or appliance, look for EnergyStar rated products.