Services

Frequently Asked Questions

1. What is net metering?

   Net metering is the process of measuring the difference between electricity supplied by First Electric and the electricity generated by a grid-tie facility and fed back to the cooperative over the applicable billing period.

2. Where do I purchase the equipment?

   Several companies provide turn-key net metering equipment and installation. Because the equipment is owned by the member, First Electric cannot recommend any particular brand or installer. However, First Electric does recommend the member contact a marketing representative at 800-489-7405, prior to purchasing any grid-tie equipment to ensure the system is compatible with net metering. For solar systems, First Electric recommends using an installer licensed for skylights and solar systems by the Arkansas Contractors Licensing Board.

3. What types of grid-tie facilities are approved for net metering?

   Before First Electric approves a net metering facility, the following conditions must be met:
   
   

   • The net metering facility must use solar, wind, hydroelectric, geothermal, or biomass resources to generate electricity.
   • The net metering facility must have a generating capacity of no more than 25 kW for residential use or 5,000-kW for any other use. Additionally, the net metering facility cannot produce more than 100% of the highest monthly usage in the previous 12 months.
   • The net metering facility must be interconnected to a metered service billed under any of First Electric’s metered rates. The First Electric account must be in the name of the net metering customer.
   • The net metering facility must be intended primarily to offset some or all of the net metering customer’s requirements for electricity.

4. What do I do if the property I purchase has an existing net metering facility?

   In addition to applying for service through First Electric Cooperative, members who purchase a net metering facility must complete the Net Metering Facility Transfer of Agreement and Ownership Affirmation form (see Downloads below).

5. How is billing handled with a net metering facility?

   For net metering facilities interconnected before September 30, 2024 (legacy net-metering), net metering customers are given full retail rate credit (1:1) for any excess kWh fed back to the cooperative during the billing period. Any excess kWh generated by the net metering facility will reverse the kWh on the electric meter. All First Electric meters are capable of running backward; a meter exchange may be required for a service to be net metered. If the electricity generated by the net metering facility is fed back to the cooperative and exceeds the electricity supplied by the cooperative during the billing period, then the member will receive a kWh credit for the accumulated net excess kWh to apply to next month’s bill. Credits may accrue from month to month and do not expire. The kWh credit will be maintained in First Electric’s billing system. The member will continue to receive a monthly bill which includes the service availability charge and minimum bill amount (even if no electricity is purchased).

   For net metering facilities installed after September 29, 2024 (non-legacy net-metering), net metering customers will be given credit at the avoided cost of energy for any excess kWh fed back to the cooperative during the billing period. The electric meter will have two channels: Channel 1 for measuring the energy supplied to the electric service from the cooperative, and Channel 2 for measuring the excess kWh fed back to the cooperative during the billing period. Channel 1 will be billed at the cooperative’s tariffed rate. Channel 2 will be credited at the avoided cost of energy from the prior year as filed with the PSC by Arkansas Electric Cooperative Corporation. If the electricity generated by the net metering facility is fed back to the cooperative and exceeds the electricity supplied by the cooperative during the billing period, then the member will receive bill credit at the avoided cost on next month’s bill. Channel 2 kWh credits may accrue from month-to-month and do not expire. The kWh credit will be maintained in First Electric’s billing system. Bill credit for excess kWh only applies to the energy charge on the bill and cannot be used to reduce the service availability charge, demand charge, taxes and fees, or other charges.
   
   If a legacy net metering facility is metered with a two-channel meter, Channel 2 will be credited at the Channel 1 tariffed rate.

   At the request of the member, monthly excess kWh credits may be transferred to additional accounts in a rank order provided by the member. The additional accounts must be in the name of the member who received the kWh credits from a net metering facility. An account receiving credits from a non-legacy net metering facility must be within 100 miles of the net metering facility. The member must provide the rank order of additional accounts at least 30 days prior to the first requested transfer, and the member only can make changes to the rank order one time in the calendar year. (See Net Metering Account Transfer Request form in Downloads below.) If the additional accounts are not in the same billing cycle as the net-metered account, those accounts will be moved to a common billing cycle. The additional accounts do not have to be the same class of service. Excess kWh credits will be applied to the additional accounts up to the amount needed to net zero the kWh usage on each account in the rank order provided. Credits applied from legacy net metering facilities will be the cooperative’s tariffed rate for the account receiving the credit.  Credits applied from non-legacy net metering facilities will be the avoided cost of energy. Credit kWh will not be divided proportionately across the additional accounts, and the additional accounts cannot carry forward credit kWh from month to month. If the member has multiple net metering facilities, each net meter facility must have its own rank order list of additional accounts. An account only can be assigned to one rank order list. Excess kWh credits do not expire. For legacy net metering facilities, credits older than 24 months may be cashed out at the avoided cost of electricity if the sum to be paid is at least $100.

6. What are the net metering installation requirements?

   The net metering system is required to meet all local and national electrical codes, including National Electrical Code, the Institute of Electrical and Electronics Engineers, the National Electrical Safety Code and Underwriters Laboratory. For solar systems, the inverter must be UL 1741/IEEE-1547 compliant. First Electric assumes no liability or responsibility for the installation or operation of the net metering system because the cooperative does not inspect the equipment, wiring or installation beyond the interconnection to the meter. Member must submit a design drawing and product literature for First Electric’s approval prior to the installation. Please contact a marketing representative at 800-489-7405, for more information.

   The member must complete and submit a copy of the standard interconnection agreement and ownership affirmation (see Downloads below) at least 30 days prior to the planned interconnection. Part I, Standard Information, Sections 1 – 5 must be completed in its entirety by the member. Section 5 of the standard interconnection agreement requires certification by an electrical inspector who is licensed by the Arkansas Department of Labor. First Electric does not provide inspection services for net metering facilities. The interconnection agreement will be signed at the time the system is commissioned by First Electric. Once the equipment is installed, the member must contact First Electric to schedule a site visit for First Electric personnel to commission the installation. The net metering equipment must remain disconnected from the electric meter until the system is commissioned by First Electric. First Electric will verify two things at the time of the site visit – that the net metering equipment disconnects from the electric meter during a power outage and that the electric meter runs backward when the net metering equipment is feeding back to the cooperative.

7. Does First Electric pay for excess generation?

   Excess kWh credits carry forward from month-to-month and have no cash value until applied to a future billing cycle. For legacy net metering facilities, excess kWh credits older than 24 months may be cashed out at the avoided cost of electricity if the sum to be paid is at least $100.

8. Where can I find more information on net metering?

   Members with questions on net metering or the approval process may contact a marketing representative at 800-489-7405.