Additional Ways to Report an Outage

1. First Electric App

   Use the First Electric App to report an outage.

   Report an Outage

    

   Need help? Call 800-489-7405 or use one of our other ways to report an outage.

2. Text “OUT” to FECC37

   Report an outage

   First Electric Cooperative offers you the ability to report an outage via text. 

   1. Text “OUT” to FECC37 (332237)
   2. The system will ask you to confirm your address
   3. You'll be automatically notified via text when the power is restored.

    

   Sign up for outage notifications

   1. Text "FECC" to FECC37 (332237)

    

   Other keywords

   • “STATUS” – You will be sent a restoration update on the outage, including an estimated time of restoration if available.
   • “HELP” – You will be sent the outage reporting number 888-827-3322.
   • “FECC STOP” – You will no longer receive notifications until you enroll again.

   The co-op does not charge for this service, but standard text messaging rates from your carrier still apply. Need help? Call First Electric at 800-489-7405.

   After you sign up for text notifications, you will be notified of future power outages by text and will be sent a text when your power is restored.

    

3. Call 888-827-3322

   Remember to call any time your power is out and do not assume that others have reported the outage. Once you make your outage report, please do not report the outage again unless an emergency arises.

   If the automated system doesn’t recognize your number, it will ask for one on file. You may either enter the number using the touch-tone buttons or by saying the number aloud. If you wish, you may leave a voice message with your service address and details about the outage. The system will provide an estimated time of restoration if one is available at that time.