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Remember to report an outage, even if you think a neighbor already has. This helps co-op employees isolate and repair the problem.
Use the First Electric App to report an outage.
Need help? Call 800-489-7405 or use one of our other ways to report an outage.
Report an outage
First Electric Cooperative offers you the ability to report an outage via text.
Sign up for outage notifications
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The co-op does not charge for this service, but standard text messaging rates from your carrier still apply. Need help? Call First Electric at 800-489-7405.
After you sign up for text notifications, you will be notified of future power outages by text and will be sent a text when your power is restored.
Remember to call any time your power is out and do not assume that others have reported the outage. Once you make your outage report, please do not report the outage again unless an emergency arises.
If the automated system doesn’t recognize your number, it will ask for one on file. You may either enter the number using the touch-tone buttons or by saying the number aloud. If you wish, you may leave a voice message with your service address and details about the outage. The system will provide an estimated time of restoration if one is available at that time.