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What are your hours?
Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?
Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?
We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?
You can request new service by completing an application on our app or you can call 800-489-7405.

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Need Assistance Paying Your Electric Bill?

Need Assistance Paying Your Electric Bill?

Posted on December 20th, 2024

The Low-Income Home Energy Assistance Program (LIHEAP) provides help with paying heating costs in winter months to qualifying individuals and families.

Beginning Jan. 6, applications are accepted on a first-come, first-served basis, as long as funds are available. Businesses are excluded from receiving the benefit.

LIHEAP is not administered by your local cooperative, but rather through the U.S. Department of Health and Human Services (DHHS). It is operated by Community Action Agencies.

Check eligibility at your local Community Action Agency (acaaa.org).

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