Need Help?

What are your hours?
Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?
Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?
We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?
You can request new service by completing an application on our app or you can call 800-489-7405.

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Weathering the Storm Together

Weathering the Storm Together

Posted on July 24th, 2023

The strong winds and storms that moved through First Electric’s service area on Sunday, June 25, devastated the electrical system. Over 38,000 members were without power, some for multiple days. With more than 242 broken poles, crews worked tirelessly to rebuild lines and make the necessary repairs.

First Electric was fortunate to have mutual aid assistance from other cooperatives across the state to help with restoring power to our members.

A special shoutout to South Central Arkansas Electric Cooperative, Southwest Arkansas Electric Cooperative, North Arkansas Electric Cooperative and Arkansas Electric Cooperatives, Inc. for their help!

First Electric wants to thank you – our members – for your patience and support during the restoration efforts!

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