What are your hours?: Our office hours are 8 a.m. to 5 p.m. Monday through Friday.
How do I report an outage?: Please call 888-827-3322, text "OUT" to 85700 or use our mobile app to report an outage.
How do I pay my bill?: We offer many ways to pay your bill. You can pay using our First Electric mobile app, our website, our office or by calling 844-729-3322.
How do I get new service?: You can request new service by completing an application on our app or you can call 800-489-7405.

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Safety Tips for Swimming Season

Keep all electronics plugged in at least 5 feet or further from pool or hot tub. Battery-powered electronics are a safer option.
Always have a licensed contractor or electrician inspect wiring in the pool or hot tub to ensure it meets code requirements.
Keep pool skimmers and other long metal tools more than 10 feet away from overhead power lines.
Test your outdoor outlets once a month, and make sure they are all Ground Fault Circuit Interrupter (GFCI) protected.
Never touch electrical devices when wet or in contact with wet surfaces.

Remember, water and electricity never mix! For more safety tips, visit safeelectricity.org.